| About
HEATERS |
ANSWERS
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Where is the model number located on my heater? |
On most heaters the model number is either located on the bottom or the back of the unit. |
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How
do I clean my Heater? |
ALWAYS REFER TO YOUR PRODUCT INSTRUCTION SHEET FOR SPECIFIC CLEANING INSTRUCTIONS.
ALWAYS UNPLUG THE CORD AND ALLOW THE HEATER TO COOL BEFORE MOVING OR SERVICING. DO NOT IMMERSE HEATER IN WATER.
Clean the top Heater grill with a vacuum brush attachment on your vacuum cleaner. This will remove lint and dirt from the inside of the Heater.
DO NOT ATTEMPT TO TAKE APART HEATER. DO NOT REMOVE GRILL GUARD OR ALLOW HEATER TO BE OPERATED WITHOUT GRILL GUARD IN PLACE. Clean the body of the Heater with a soft cloth. (NEVER USE ALCOHOL OR SOLVENTS.)
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How do I get a copy of the instruction sheets?
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Instruction sheets can be downloaded from this web site. Please go to the "Product Information" section and navigate to your particular model. |
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My heater has a thermostat, how does it work? |
The thermostat functions by sensing the temperature in the room and will turn the heater on or off automatically as the temperature changes. If your heater is plugged in but is not operating, try adjusting the thermostat knob. |
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What are the electrical requirements for my heater? |
Most Lasko heaters require 12.5 amps of power and should be plugged into an outlet capable of handling this load. Check your specific unit's specifications for the exact requirements. If you do not have an outlet capable of handling the requirements, install one that is. This work must be done in accordance with the National Electrical Code (NEC) and all applicable local codes and ordinances. This work must be done only by a qualified electrician, using copper wire only. |
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What type of batteries are needed for my remote control? |
Most Lasko remote controls are powered by two AAA batteries. There is a cover on the back of the remote control that can be removed for replacement of the batteries as required. |
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I do not feel warm air blowing from my Die-Cast Heater? |
The Die-Cast Heaters utilizes a Die-Cast aluminum heating element that warms the air around the element and allows the natural effect of the warm air to rise up from the unit. The unit is effectively heating the room, but you will not be able to feel a stream of warm air, like other Lasko heaters that utilizes a fan to blow air out from the unit. |
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How much heat does my heater generate? |
Depending on your unit, it will generate different amounts of heat. Many Lasko heaters have a high setting capable of generating 5118 BTUs of heat. Refer to your unit's specifications for more information. |
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My heater will not operate? |
1. Check that there is power to the outlet and that the heater is completely plugged in. Two of the most common items are either the circuit breaker is off / there is a blown fuse, or that the outlet is controlled by a light switch.
2. Make sure a comfort setting has been selected with the heater's controls.
3. If your heater has a thermostat feature, make sure it is properly set.
4. Lasko heaters have safety features built into the units that will cause the unit to shut off. Check your specific unit's instruction sheet for more information.
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where do I go for technical questions, or to order a replacement remote control? |
The Lasko customer service team is ready to assist you. They can be reached toll-free at 800-233-0268, Monday through Friday from 8am to 5pm Eastern. |
